Monetia Support

FAQ & contact

🎙 Voice booking not responding?

Go to iOS Settings → Monetia and enable "Microphone" and "Speech Recognition". Allow both permission prompts on first use.

📷 Receipt recognition failed?

Make sure the amount area is clear and well-lit. You can always enter it manually, or paste email receipt text in the AI chat.

☁️ iCloud sync not working?

Both devices must be signed into the same Apple ID with iCloud Drive enabled. First sync may take a few minutes.

💱 How are exchange rates handled?

26 common currencies ship with offline reference rates. Unlisted currencies book at 1:1; original amounts are never altered.

🤖 Which AI providers are supported?

Firebase AI (Gemini) is built in by default. You can also connect any OpenAI-compatible endpoint (DeepSeek, Groq, OpenRouter, Ollama…) in Settings.

📤 How do I export my data?

Settings → Data → Export CSV (opens in Excel / Numbers). CSV import for migration is supported too.